Refund/ Cancellation Policy
Annual Training Summit/Conference
For the CDIA annual training summit, refunds must be requested in writing at least 45 days before the event start date. Because of the large costs associated with the projected numbers of attendees at such a large and complex event, CDIA cannot provide refunds within 45 days. Initial payments made by credit card will be refunded, minus credit card processing fees. Upon written request, the CDIA will allow participant substitutions or following year conference attendance credits for requests made up to five (5) days before the conference begins.
Training Events Outside the Annual Training Summit
The CDIA puts on regional trainings and other seminars, in person and online, periodically throughout the regions of Colorado. Participants may receive a full refund, partial refund or credit of tuition paid for cancellations received in writing at least ten (10) days prior to the first event date. No refunds will be made after this date. Participant substitutions may be made up to five (5) days prior to the first event date. If a registered participant does not cancel and fails to attend the training session, this will be treated as a cancellation and no refund or credit will be issued. Should Colorado Drug Investigator's Association postpone an event, the Participant’s registration will automatically roll over to the new date, full refunds, or partial refunds will be completed based on method of payment. If an event is canceled, a credit will be immediately issued for up to 12 months after the notification of event cancellation, to attend another Colorado Drug Investigator's Association program of the registrant’s choice or a refund will be available subject to transaction fees. If payment is made via check, a full refund will be provided. If payment is made by credit card a refund will be provided minus transaction fees.